The Quality Stack: Building Fail-Safes into L&D Pipelines

How do you move beyond endless checklists to bake quality into every layer of learning design? In this actionable conversation, Hadiya Nuriddin tackles this challenge head-on, drawing from her Quality Management in Learning and Development playbook and frontline experience. We’ll explore why “quality theater” fails, how to align standards with organizational DNA, and practical ways to transform reluctant teams into quality champions.

Expect real talk about overcoming stale workflows, bridging the gap between compliance and innovation, and turning quality systems into engines for learner impact—whether you're a solo developer or part of a large team. Bring your toughest QMS hurdles; this is about building resilience, not just fixing errors.

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Hadiya Nuriddin is the CEO and Chief Learning Strategist at Duets Learning, with over 20 years of expertise in L&D across corporate, non-profit, and academic settings. She holds an MEd in Curriculum Design, an MA in Writing, and multiple professional certifications including CPTD, CPTM, and CQIA.

Hadiya authored "StoryTraining: Selecting and Shaping Stories That Connect" and "Quality Management in Learning and Development," specializing in instructional design, story-centered learning, and quality management systems for L&D teams. As an award-winning talent development professional, she regularly presents at industry conferences on learning strategy and quality management.

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