Masters of MEDDICC - Why every revenue team needs MEDDIC as a common language - Bonus Episode
Sep 11, 2021
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This episode of the podcast explores the importance of MEDDIC as a common language for revenue teams. It discusses the benefits of hiring salespeople who understand MEDDIC, understanding customer profiles and decision criteria, using MEDDIC in the sales cycle, and the advantages of using MEDDIC as a common language in revenue teams.
16:40
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Quick takeaways
Using MEDIC as a common language in hiring can lead to more efficient candidate selection and ensure a high standard of discipline in important areas like pipeline generation and forecast accuracy.
Having a common language like MEDIC accelerates the onboarding process for new salespeople, enabling them to quickly understand customer engagement and typical buying criteria.
A common language like MEDIC ensures cohesion and alignment across the entire go-to-market team, helping in understanding customer profiles, buying criteria, prioritizing roadmap features, and articulating messaging in a way that resonates with customers.
Deep dives
Reason 1: Hiring
Using MEDIC as a common language in hiring can lead to more efficient candidate selection and ensure a high standard of discipline in important areas like pipeline generation and forecast accuracy. By prioritizing candidates with MEDIC experience, hiring managers can save time and easily identify those who understand and embrace the framework.
Reason 2: Onboarding
Having a common language like MEDIC accelerates the onboarding process for new salespeople, enabling them to quickly understand customer engagement and typical buying criteria. Companies can either provide internal training programs or leverage the MEDIC master class to ensure new hires are equipped with the necessary knowledge.
Reason 3: Go-to-Market Team Alignment
A common language like MEDIC ensures cohesion and alignment across the entire go-to-market team. It helps in understanding customer profiles, buying criteria, prioritizing roadmap features, and articulating messaging in a way that resonates with customers. This feedback loop is vital for the team's success.
Reason 4: Data-driven Decision Making
Having a common language eliminates variability in data points, enabling accurate data-driven decision making. With MEDIC, companies can answer important questions about success rates, sales cycles, impactful metrics, and the connection between product gaps and customer churn. It enhances forecast accuracy and eliminates surprises.
Reason 5: Excellence in Customer Life Cycle
By adopting MEDIC across the entire revenue organization, companies ensure excellence throughout the customer lifecycle. From outbound prospecting to post-sales customer success, having a common language optimizes stakeholder profiling, metric-based discussions, champion identification, decision processes, and competitor analysis. It leads to stronger handovers and improved customer retention.
The world's most elite sales teams use MEDDIC as a common language across their entire revenues in everything aspect of their engagements with their customers.
MEDDIC, or as it is more widely used today as MEDDICC or MEDDPICC is a qualification framework that helps revenue professionals to align their selling process in line with their customers buying process. Specifically, the Who, What, and How of the customer's buying process.
MEDDIC helps revenue teams to focus on the following key aspects and use one clear common language to communicate them across their revenue organization: - The stakeholders: Who are they? What do they care about? What is their role? - The challenges or goals that the customer is facing, how you propose to solve them, and the measurable impact of solving them - The customer’s buying process. Right from how they make the decision to even enter into an evaluation process through to the processes they have to go through to move forward with your products or services, through to the subsequent upsells and renewals.
Referenced Free Extract from the MEDDPICC Masterclass: How to use Metrics in your first meeting: https://youtu.be/lRwd1zbnENs
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