Doubling down on surprises: Anthropic’s product strategy | Scott White (Product)

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Aug 5, 2024

Scott White, a Product leader at Anthropic with experience from Dropbox to Airtable, dives into the evolving landscape of AI product development. He shares insights on structuring teams for innovation and de-risking AI projects. Scott emphasizes the importance of hands-on experience, rapid prototyping, and bridging the gap between research and product. He offers fascinating predictions for Claude's future and provides actionable advice for aspiring product builders in the LLM space. Prepare for a thought-provoking discussion on the next generation of AI.

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ANECDOTE

News Analysis App

Scott White built a news analysis app at Airtable using LLMs, demonstrating their power.
Showing this app to a CMO sparked his interest in AI's potential.

INSIGHT

LLM Unpredictability

Building with LLMs is unpredictable; customer usage and model capabilities often surprise.
Prototyping is crucial for understanding these models and their potential.

INSIGHT

Development Approach

Anthropic's product development relies on user feedback, internal vision, and surprising discoveries during testing.
They iterate based on where these three areas intersect.

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In this episode of Building With AI, host Hamza Choudery sits down with Scott White, a Product leader at Anthropic. Scott brings a wealth of experience from his time at companies like Dropbox, Wealthfront, Instacart, and Airtable. At Airtable, Scott first gained hands-on experience integrating LLMs into software.

At Anthropic, Scott contributed to the development of Claude. During the conversation, he takes us behind the scenes, sharing the principles and frameworks used by one of the most innovative AI companies in the world.

During the episode, he discusses:

How the Product org is structured at Anthropic,
His framework for de-risking AI products,
Anthropic's AI development process,
Bridging the gap between Research and Product,
And much more!

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[00:00] Up next:

[00:52] Episode introduction

[02:04] Autoblocks: AI Optimization Platform

[02:30] Scott's journey

[07:53] The product team at Anthropic

[11:31] How AI changes product development

[17:10] Anthropic’s AI product development process

[22:55] The key to AI product innovation

[26:48] Claude in 10 years

[34:12] Bridging the gap between Research and Product

[38:13] Trust and safety in AI

[44:14] Scott's hottest AI take

[45:57] Scott's advice for product builders in the LLM space

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Brought to you by Autoblocks (https://www.autoblocks.ai/) — how product teams deliver better AI experiences.

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Building with AI is a weekly podcast featuring conversations with top AI product builders and leaders. Through thoughtful dialogue, host Hamza Choudery (Co-founder of Autoblocks) uncovers tactical insights that help listeners build & scale world-class AI products.

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Subscribe to Building With AI:

Website: https://www.autoblocks.ai/bwai
X: https://twitter.com/buildingwith_ai

Where to find Scott White:

Linkedln: https://www.linkedin.com/in/scottiewhite/

Learn more about Anthropic:

Website: https://www.anthropic.com
LinkedIn: https://www.linkedin.com/company/anthropicresearch/
X: https://x.com/anthropicai

Where to find Hamza Choudery:

Linkedln: https://www.linkedin.com/in/hamzachoudery
X: https://twitter.com/hamzachoudery

Learn more about Autoblocks:

Website: https://www.autoblocks.ai/
X: https://twitter.com/AutoblocksAI