eBay for Business - Ep 127 - Renewing Customer Service / Accounting and Tracking Sales

Feb 9, 2021

46:00

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Send us an email - podcast@ebay.com

visit us at ebay.com/podcast

Welcome to eBay for Business!

This week Tim Chapman, Mr.CustomerService, shares his advice for renewing our customer service best practices. eBay seller Alec Larson of Larson Enterprises shares how he started his business on eBay selling auto parts and how he tracks and manages it today. Brian and Griff answer two seller questions about unwanted combined shipping discounts and the best strategies for multi-quantity listings; relist or restock?

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

00:01 - Intro

06:30 - Tim Chapman - Renewing Customer Service Best Practices

16:07 - Alec Larson - How I Started and Manage My Business - Part 1

35:59 - Q&A and Outro

New Links for Ep 127:

Sellers in the Northeast - https://community.ebay.com/t5/Announcements/eBay-to-extend-seller-protections-to-sellers-impacted-by-extreme/ba-p/31580377

eBay 4th Quarter Results - https://community.ebay.com/t5/Announcements/eBay-s-Q4-2020-Business-Results/ba-p/31584450

Tim Chapman’s eBay Store - http://www.ebaystores.com/Mr-customerservice

Alec Larson’s eBay Store - https://www.ebay.com/str/larsonenterprises

Shipping Preferences - https://www.ebay.com/ship/prf

Quantity Display Preference - https://cgi5.ebay.com/ws/eBayISAPI.dll?QuantityDisplayPreference&guest=1

Stock Out Preferences - https://my.ebay.com/ws/eBayISAPI.dll?MyeBay&CurrentPage=MyeBayPreferences