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All GP surgeries need to hold business continuity plans so we can continue to provide the best care possible during setbacks such as floods, power cuts, telephone and internet problems. But when problems arise, things never work out quite how you planned.

We discuss various disasters that have affected our own practices such as power cuts, floods, fires and national cyber security emergencies... And share tips for responding when things go wrong and how what to include in an effective business continuity plan.

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When disaster strikes in general practice- how to prepare for never events