Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI How Your Team Impacts Your Business' Ecosystem with Emily Thompson
Hiring the RIGHT people in the RIGHT positions with the RIGHT mix of skills makes your business more efficient, more effective, and more profitable. And having just one wrong team member can tank the whole thing.
Getting this right is all about your strategic—and every day—decisions.
Your decisions on who you hire touches everything in your business. Decisions about what your process looks like affect your software choices. Decisions about your business model affect your marketing strategy. Decisions about your software affect your cash flow.
And this all ties back into how your business is an ecosystem. Each and every decision you make matters and can affect all the other areas of your business.
Your decisions around who you choose to fill those roles and how you onboard those new team members all impact how effectively and profitably your business can operate.
No stranger to making hard decisions and priming herself for growth is Emily Thompson. Emily is the co-founder and host of Being Boss, a podcast for creative entrepreneurs and coauthor of Being Boss: Take Control of Your Work and Live Life on Your Own Terms. Emily is also the founder of Almanac Supply Co, a retail concept that makes and curates products that help people connect with the seasons and live closely with nature.
Listen to the full episode to hear:
- How Emily uses key members of her team to run both Being Boss and Almanac Supply Co.
- What her hiring (and firing) process looks like—and how she preps herself for those hard conversations
- How she hired the right person in the perfect role for their skillset and it resulted in tripling their revenue
Learn more about Emily Thompson:
Learn more about Susan:
- Scalespark Dollars + Decisions Roundtable
- Twitter @ScaleSpark
- LinkedIn @thesusanboles
Grab the Calm Service Design + Delivery Swipe File here