Take hold of your own performance with Ash Coleman Hynie
Jan 9, 2025
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Ash Hynie, CEO of CounterPoint and a seasoned technologist, discusses the evolving dynamics between managers and employees. He emphasizes the need for open communication and respect in performance reviews, challenging the prevailing perceptions within tech. The conversation touches on the struggles of high-performing engineers stepping into management roles and the importance of accountability to foster trust. Hynie advocates for a humanized management approach that balances professionalism with emotional expression and encourages genuine connections in corporate environments.
The evolving dynamics between managers and employees reveal a critical need for improved communication and understanding across corporate hierarchies.
The lack of proper training for newly promoted managers often results in a disconnect, diminishing effective leadership and employee satisfaction.
Deep dives
The Conflict Between Managers and Contributors
The relationship dynamics between managers and employees have evolved significantly, leading to increasing tension. Many employees feel pressure from their supervisors while managers often struggle with balancing responsibilities of overseeing teams and their own work. This shift has resulted in managers frequently being viewed more as a source of oversight than as supportive leaders. The tendency for engineers to be promoted to managerial positions without adequate training contributes to this friction, causing resentment among team members who feel their contributions are undervalued.
The Changing Nature of Management Roles
There is a noticeable awareness that the traditional career path to becoming a manager has diminished over the years. Rather than receiving proper training and mentorship, many individuals are simply assigned to manage teams based on their prior success as individual contributors. This lack of preparation has led to feelings of competition between managers and their subordinates, as they often find themselves in roles they did not choose. As a result, the effectiveness of management has waned, and both managers and employees grapple with unclear expectations and obligations.
The Impact of Performance Metrics on Manager-Employee Relationships
The focus on quantifiable metrics in corporate environments often obscures the qualitative aspects of work relationships. Managers are now pressured to produce numerical data to validate their performance, which can lead to superficial assessments of team members' contributions. This environment fosters a culture where productivity is prioritized over meaningful interactions, resulting in employees feeling disconnected from their roles. The emphasis on reporting rather than direct communication hampers the development of trust and rapport between managers and their teams.
Navigating Empathy in the Workplace
The ability to empathize across different levels of the corporate hierarchy is crucial yet increasingly challenging. Employees are encouraged to consider the pressures faced by their managers, while managers often neglect the needs of their teams, leading to a breakdown in understanding. Enhancing communication and transparency can bridge these gaps and foster a culture of shared responsibility. This shift requires leaders to acknowledge their own vulnerabilities and create an environment where open dialogue is welcomed, ultimately enhancing overall workplace satisfaction.
Ash Hynie created CountrPT as to bridge the gap between manager perception and employee impact. Folks are tired, folks feel micro-managed, there's all this talk about return to office (RTO). Did we hire grown adults or not? What's the right way to manage technical teams, remote or other wise? How do we build relationships within our teams and with our managers where we can get direct and clear feedback about the needs of the business while still respecting that humans have feelings?