Identity at the Center Identity At The Center #30 - Biggest Challenges of CIAM
Feb 10, 2020
Dive into the complexities of Consumer Identity and Access Management (CIAM) as Jim and Jeff uncover the challenges organizations face. From mastering delegated administration to enhancing registration processes, they discuss practical solutions to reduce customer churn. Explore the evolving landscape of multi-factor authentication and the advantages of cloud AI in bolstering security. They also share insights on evaluating CIAM platforms and aligning IAM with business strategies, emphasizing the need for collaboration and innovation.
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Identity Is The Hard Part Of CIAM
- CIAM often gets reduced to authentication while identity management is the hard part.
- Registration, delegated admin, and custom identity workflows create the real complexity.
Authorization Codes For Student Access
- An education client issued batch authorization codes to professors who distributed them to students.
- Students clicked code-bearing links to register or log in and gain free test access.
Hierarchical Dealer Network Challenges
- A dealer network required hierarchical delegated admins at parent, regional, and local levels.
- Different regions varied hugely, forcing heavy customization to model the structure.