Business English from All Ears English BE 337: 4 Phrases You Should Be Saying to Coworkers
Nov 21, 2024
Explore the art of communication in professional interactions. Learn specific phrases that enhance workplace relationships and help in delivering tough news empathetically. Role-play scenarios demonstrate techniques for navigating challenging conversations with clarity. Emphasize the importance of a collaborative mindset to foster trust and understanding among colleagues. Enjoy insights into how personal relationships influence effective communication in any work environment!
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Cutting Board Critique
- Aubrey's partner criticized her onion-chopping technique, suggesting a bigger cutting board.
- Aubrey's reaction highlighted how phrasing can unintentionally cause offense.
Prepare for Bad News
- Prepare coworkers for upsetting news.
- Use phrases like, "This might be hard to hear," to show empathy and build trust.
Validate Feelings
- Validate coworkers' feelings, even if you don't share them.
- Saying "It's understandable you feel that way" creates a safe and empathetic environment.