Inside “TouchPoint GPT”: Bringing Qlik Answers To 650+ Healthcare Facilities

Frontline healthcare is where AI either proves itself or stays a buzzword. At AWS re:Invent, I sat down with Max Mosky from TouchPoint Support Services, a Qlik customer working across more than 650 healthcare facilities!!!!

Max and his team support the people who are closest to patients. I wanted to understand how they are using data and AI to make life easier for frontline staff, not harder.

We spoke about

- What TouchPoint Support Services does and Max’s role in supporting frontline teams

- The day to day challenges their staff face inside hospitals and care facilities

- Why they chose to partner with Qlik and AWS instead of trying to build everything in house

- How Qlik Answers is bringing AI into frontline operations and what has changed for staff and patients so far

- How AWS Bedrock and Qlik work together behind the scenes to deliver real time support at scale

- What it means for Max and the team to be recognized as an AWS GenAI Trailblazer

- If you care about how AI can support real people in real hospitals, this one will be worth your time.

#data #ai #aws #reinvent2025 AWS Partners #analytics #agents #agenticai #qlik #theravitshow