Design Executive Council Podcast The Judgment Dilemma: AI, Speed, and What We Might Lose
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Mar 20, 2025 Kaaren Hanson, a design leader focused on creativity and judgment, and Benedikt Lehnert, an expert in innovation, delve into crucial topics regarding the fast-paced world of AI in design. They discuss the challenge of balancing speed with meaningful creativity, urging listeners to consider the pitfalls of relying too heavily on AI. The pair addresses the superficial allure of 'sparkle' features versus genuine value in design, and the varying access and perceptions of AI technology across regions, stressing the importance of strategic questioning and quality experimentation in the design process.
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Challenge With Success Metrics
- Challenge new ideas by agreeing on success measures before launching.
- Use agreed metrics to evaluate and learn from outcomes, rolling back if necessary.
Speed vs Deep Judgment
- Fast results risk losing internalization of insights necessary for good judgment.
- Deep involvement in research and process makes teams smarter and improves decisions.
AI's Efficiency Limits
- AI can produce efficient outcomes but not necessarily better quality or insight.
- Creative work needs human discernment to separate valuable results from crap.