In this episode, we speak with Charles Duhigg, a renowned author and writer for The New Yorker, who won the 2013 Pulitzer Prize for exploratory journalism. His book, "The Power of Habit," spent three years on the New York Times bestseller list. Charles joins us to discuss his new book, "Supercommunicators: How to Unlock the Secret Language of Connection." Our conversation centers around the importance of effective communication in personal and professional relationships, including in the investment industry. Charles explains how to become a "supercommunicator" and outlines the four rules for meaningful conversations. He highlights the types of questions top communicators ask and what we can say or do to make our conversations more meaningful and productive. Finally, we explore the unique rules of communication in the digital age and the distinction between communication and manipulation.
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Episode TimeStamps:
02:05 - Introduction to Charles Duhigg
06:30 - Every conversation is a negotiation
09:21 - It takes two to tango?
11:09 - The importance of listening
13:42 - The magic of understanding each other
15:05 - What is stopping us from having deep connections?
18:40 - How to ask the right questions
23:18 - Advice for having meaningful conversations
28:02 - The business value of deep connections
31:27 - The importance of non-verbal communication
36:28 - How to match the mood of other people
38:48 - The role of identities in communication
42:23 - What does Duhigg means with "identity threat"?
47:48 - How does it apply online?
51:11 - Communication vs. manipulation
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