Will ChatGPT Help Solve My Most Pressing Contact Center Problems?

Watch on YouTube.

CX Today's Charlie Mitchell hosts Pierce Buckley, CEO & Co-Founder at babelforce. 

We break down how contact centers may use ChatGPT now and in the future.

In doing so, we discuss:

• The rise of ChatGPT and its possible contact center applications 
• The relevance of these to the most pressing problems contact centers face. 
• How other AI tools can help contact centers overcome these problems 
• Priming the contact center environment for AI. 

To find out more about how babelforce can help with the latter, visit babelforce.

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