Jason Nash is a Chief Product Marketing Officer and former Product Manager for Microsoft CRM who presented on stage with Bill Gates in a world of digital transformation. One of the critical questions for leaders is how to proactively seek diversity of thought and ensure that our technology systems do not fall foul to the human tendencies for bias and fixed thinking?
Jason explains that he has become comfortable with being a proud neurodiverse (dyslexic) who was diagnosed at school and as result was exposed to the world of computers early. Jason also tells me that he is a gay man whose partner is also heavily neurodiverse (Aspergers Syndrome) and a highly accomplished musician so Jason remains acutely aware of the benefits of diversity and inclusivity in the workplace. The critical feature for leaders promoting diversity is to ensure that the outcome is greater than the output.
The increasing use of Generative AI can lead to cognitive overload especially in product development where customers can become overwhelmed by the scope of functionality but the AI revolution will also be an enabling technology for the neurodiverse and beyond. The challenge is for leaders and organisations to ensure that bias does not enter the digital systems in order to offer bias based solutions at the other end. Over the last few decades we have moved from being content consumers to content creators which again focuses the mind on output vs outcome especially in a world of deep fakes and misinformation.
Jason explains that 'his dyslexic gay mind' is an incredible superpower in a world of intense change. Be inspired by this episode.
jason.nash@curiouscognition.com

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154: The Diversity Machine | Jason Nash