It’s hard to keep up with the pace at which AI is changing our lives – and energy is one of the many areas it is rapidly transforming. In this episode, Russell Goldsmith is joined by Steve Wattam, Head of Data Science in Kraken’s Flex business, and Ali Teeney, Kraken’s Global Head of Machine Learning and AI. They discuss how Kraken, the Octopus Energy Group’s tech arm, uses AI and machine learning to further improve customer service and create engaging roles for its team – while helping to build smarter, cleaner energy systems globally.