Episode 50 | Navigating Dental Hiring & Training Post Covid
Oct 3, 2023
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Reflections on hiring and training in a dental practice post-COVID. Discussions on communication improvement and training for current team members. The importance of patience and clear communication with inexperienced applicants. Challenges and importance of transitioning to a team environment. Emphasizing the need for clear vision and understanding of team dynamics. Importance of new team members understanding the vision and core values. Use of checklists, training, and support for skill development. Overview of resources offered by Dental Online Training for post-COVID hiring and training challenges.
Clear communication and patience are crucial when training new dental team members post-COVID.
Emphasizing teamwork and highlighting individual contributions helps new team members understand their role and make a positive impact.
Deep dives
Being Patient and Gentle with New Team Members
One of the biggest challenges post-COVID has been rebuilding the dental team. New team members often lack experience, requiring patience and clear communication. Slowing down and being more gentle in conversation while training new employees is necessary. Additionally, providing vocal acknowledgement of their achievements helps build their esteem.
Emphasizing the Importance of Teamwork
Helping new team members understand that they are part of a bigger team is crucial. Encouraging collaboration and highlighting the value of working together can be challenging for those used to more independent work. By showing the benefits of teamwork and emphasizing how each member contributes to the overall success of the practice, new team members can better understand their role and make a positive impact.
Clear Vision and Performance Expectations
Clearly communicating the vision, mission, and core values of the practice is essential for onboarding new team members. Regularly restating these principles during team meetings reinforces their importance and helps new members align themselves with the practice goals. Maintaining a checklist of performance expectations ensures that new team members are progressing in their training and allows for targeted development of skills.
Join Dr. Dennis Hartlieb as he reflects on his current experience with hiring and training in his practice. In this episode, he discusses changes he has had to make as a practitioner to ensure that new employees and his practice are set up for success.
For a video version of the interview, highlights, and more, check out our blog post.
Connect with Dr. Dennis Hartlieb and the DOT Team!