Keith Jennings, CIO, Massachusetts General Hospital & Physicians Organization, Chapter 2

Role of case managers in pop health
ACO pioneer — “We built a lot of history and protocol and function in this area.”
90/10 rule
Creating a “hub” for best practices
Life as a “recovering programmer”
Fostering innovation — “That’s my dessert.”

Source: Keith Jennings, CIO, Massachusetts General Hospital & Physicians Organization, Chapter 2 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.