Identity at the Center Identity At The Center #18: IAM Surprises
Oct 25, 2019
Jim and Jeff dive into surprising insights from their consulting careers. They share fun anecdotes about exceptional client snacks and the perks of remote work. The duo debates the balance between user experience and loss prevention in self-checkout systems. They also discuss how one client excelled in privileged access management after a security incident. Plus, they offer valuable career advice for aspiring IAM professionals and explore the complexities of integrating open source and legacy systems.
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Legendary Office Snacks
- Jim McDonald recalled a client with best-in-class free snack bars and cafeteria that made him come into the office just to eat.
- He contrasted great employee perks with poor parking and praised generous ride-share benefits.
Uber Perks Beat Bad Parking
- Jim described a client policy allowing employees to take Ubers to work to mitigate poor parking and improve benefits.
- He said the perk, plus great food, made him willingly commute despite loving remote work.
Design For The 98%
- Jeff argued design for the 98% of users who behave correctly instead of building for the 2% that will abuse systems.
- He used Apple's self-checkout model to justify simpler, broader solutions over costly controls for rare misbehavior.