34. How to Act Like a Leader: Joel Constable, L&D at Intuit x ‘Act Like a Leader, Think Like a Leader’
Aug 5, 2021
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Learn how to act like a leader with insights from Joel Constable, Director of Talent Development at Intuit. Discover the importance of trying new things, embracing failure, and embodying the person you want to become. Explore the S-curve in personal development and practical tips for behavior change and identity shift.
36:01
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Quick takeaways
Trying new things is essential for personal growth as introspection may limit behavioral change.
Embrace failure and mistakes, for they are crucial for growth and learning in leadership development.
Deep dives
Transitioning from Market Research to Leadership Development
Joel Constable shares his journey from market research, focusing on consumer insights, to leadership training and personal growth, seeking personal insights. He highlights the accidental start to his career in corporate leadership development, initially unaware of the field's existence. Joel's experience at companies like Google, Pinterest, and Intuit shaped his understanding of leadership development.
Intuit's Emphasis on Leadership Development
At Intuit, Joel describes a focus on reimagining leadership development from the ground up to build the world's best leaders. The company's approach includes three high-level leadership capabilities: leading with a clear vision, building a high-performance culture, and driving winning results. They emphasize behaviors like customer obsession and design thinking to solve customer problems.
Challenges in Shifting Leadership Mindset
Joel discusses the need to simplify leadership approaches, emphasizing the importance of meeting people where they are in their development. He reflects on transitioning from Google's resource-rich environment to smaller companies like Pinterest and highlights the necessity of making leadership strategies actionable and relevant to individuals.
Fostering Psychological Safety and Learning Culture at Intuit
Within Intuit's learning culture, Joel stresses the significance of psychological safety, vulnerability, and experimentation. The company focuses on empowering leaders to model and teach leadership behaviors, encouraging a growth mindset and continuous learning. Structural supports such as integrating leadership principles into talent processes aim to normalize learning and personal growth.
I started my career in market research, running focus groups. I was seeking consumer insights so we could find and build new products and services. Then, I moved into the world of leadership training and personal growth. Now I was after insight into myself: who am I? But, perhaps insight is not enough. Perhaps, we also need outsight. Today’s episode is perfect for anyone in the world of learning, development, and self-growth. I am joined by Joel Constable, someone who has been doing L&D for years at some of the most interesting companies in the world - Google, Pinterest and more recently, Intuit, where he is the current Director of Talent Development. Get book links and resources at https://www.mbs.works/2-pages-podcast/
Joel reads from the book ‘Act Like a Leader, Think Like a Leader’ by Herminia Ibarra. [reading begins at 16:05]
Hear us talk about:
“When I try to introspect or reflect my way into new behaviours, I’m always going to be confined by what I know and how I’ve thought in the past. I can’t think my way into that, I just need to try new things.” [21:39] | The S-curve in personal development: “What got you here, won’t get you there.” [22:15] | Acting like the person you want to become. [24:17] | Being comfortable with failure and making mistakes. [25:56]
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