EP 7 — Lumen Technologies’ Hugo Teufel on the Role of Employee Training in Data Privacy

In this episode of The Future of Data Security Show, Jean speaks with Hugo Teufel, VP; Deputy General Counsel for Cyber, Privacy, Records; & Chief Privacy Officer at Lumen Technologies. Hugo shares his expertise on the evolving landscape of data privacy and security, such as the significant impact of AI on data security, emphasizing the need for organizations to understand various AI use cases and implement robust governance frameworks. 

Hugo also highlights the importance of employee training in mitigating risks, noting that human error remains a critical vulnerability. Additionally, he explores the complexities of navigating global data privacy regulations and the necessity of aligning privacy strategies with organizational risk appetites. Tune in for valuable insights! 

Topics discussed:

• The evolution of data privacy and security in the context of an increasingly digital and interconnected global marketplace.  
• The significance of understanding AI use cases within organizations to effectively manage data security risks and compliance.  
• The role of employee training in preventing data breaches and enhancing overall cybersecurity awareness among staff members.  
• The challenges of navigating international data privacy regulations and the importance of a principles-based framework for compliance.  
• The impact of cultural differences on data privacy perceptions and practices across various regions and jurisdictions.  
• The necessity of aligning privacy strategies with the risk appetite of leadership to maintain credibility and effectiveness.  
• The importance of incorporating privacy by design in product development to address privacy implications early in the process.  
• The potential risks associated with shadow AI and the need for organizations to maintain visibility over AI usage.  
• The implications of the NIST AI Risk Management Framework for organizations looking to adopt AI technologies responsibly.  
• The future of data security in an AI-driven era and the ongoing challenges posed by cybercriminals and threat actors.