This episode of the Supply Chain Podcast explores:

Why supply chain leaders need to start viewing employee turnover as an opportunity rather than a challenge. (1:11)
What do supply chain leaders need to do to start embracing turnover. (4:40)
The changes required for the process of backfilling a role after an employee leaves. (8:53)
How supply chain leaders can improve employee productivity. (12:43)
Tackling the challenge of onboarding other senior stakeholders for the cultural change of embracing employee turnover. (17:32)

Caroline Chumakov is a director analyst in Gartner’s Talent and Sustainability team. She covers supply chain talent strategies, change management, communications, culture and centers of excellence. Caroline assists in elevating the supply chain profession to attract and retain top talent and speaks to what talent strategies and specialty organizational structures may address the gaps in supply chain capabilities.

Caroline also advises clients on how to improve the diversity of their supply chain workforce and create inclusive work environments for all. She specializes in guiding clients through the development and deployment of supply chain centers of excellence. She discusses best practices for leading changes, whether focused on broad transformation or small-scale initiatives, and she advises on relationship-management communication strategies.

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