How focus not headcount creates operational success

In this episode, host Dave Hansen sits down with Greg Longe, the seasoned CEO of Phoenix Franchise Brands, to dissect key aspects of the franchising industry:

• Building Strong Foundations: The essential 'Right Start Department' and its role in franchisee success.
• Streamlining Molly Maid: A look into reshaping team roles for better operational flow.
• Challenges at Fetch Petcare: The highs and lows during an 18-month franchise system transition.