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Walking Your Talk | Culture Change & Leadership
57: Symbols series - The Light But Persistent Touch Of Intolerance
Aug 5, 2020
Explore the significance of intolerance in shaping cultural norms and behavior. Learn how two leaders enforce standards with a light touch, enhancing accountability and respect. Discover the impact of setting clear standards in leadership and leveraging peer pressure for stronger group cohesion.
13:03
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Quick takeaways
- Setting clear standards through simple actions establishes expectations and shapes behavior within a group.
- Consistent visibility of set standards in relevant situations, reinforced by peer pressure and transparency, fosters a culture of accountability.
Deep dives
Setting Clear Standards
Setting clear standards is essential for shaping behavior within a group. This involves simple actions or sentences that establish expectations. For example, Damien, the rugby tour guide, set a standard for punctuality by introducing the 'walk of shame' for latecomers on the bus. Similarly, Peter, a leader, set a standard for completing agreed actions by following up on them in team meetings.
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Discover
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