For our fourth episode of Working Smarter we’re talking to Babak Hodjat, the chief technology officer for AI research at Cognizant. If you’ve ever used Apple’s smart assistant Siri, then you’re almost certainly familiar with his work.

Hodjat has been doing AI research for nearly four decades, and if there’s one thread that runs through his career, it’s how to make working with digital agents feel as natural or effortless as working with a colleague. At Cognizant—an IT services and consulting firm—Hodjat’s team puts this work into practice by helping other companies integrate AI tools into their workflows.

Hear Hodjat discuss why it’s still so hard for machines to understand exactly what we want them to do, the problems he’s helping his customers solve, and how the latest generation of workplace assistants can help us make better decisions and improve the way we do our jobs.

Show notes:

• Learn more about Cognizant's Advanced AI Lab
• Links to Hodjat’s research
• The Perceptive Assistant that Learns (PAL)
• The Cognitive Assistant that Learns and Organizes (CALO)

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Working Smarter is a new podcast from Dropbox about how AI is changing the way we work and get stuff done.

You can listen to more episodes of Working Smarter on Apple Podcasts, Spotify, YouTube Music, Amazon Music, or wherever you get your podcasts. To read more stories and past interviews, visit workingsmarter.ai

This show would not be possible without the talented team at Cosmic Standard, namely: our producers Samiah Adams and Aja Simpson, technical director Jacob Winik, and executive producer Eliza Smith. Special thanks to Benjy Baptiste for production assistance, our marketing and PR consultant Meggan Ellingboe, and our illustrators, Fanny Luor and Justin Tran. Our theme song was created by Doug Stuart. Working Smarter is hosted by Matthew Braga.

Thanks for listening!