Radar - by nexxworks Radar – by nexxworks: Work Slop, DeepSeek & the Humanoid Loyalty Crisis
Nov 28, 2025
The hosts dive into the rise of DeepSeek and the issue of 'work slop'—the flood of low-quality AI-generated content. They discuss Klarna's struggles with AI oversight and the return of human agents for complex cases. The debate also touches on the implications of synthetic actors in entertainment and China's rapid advancements in humanoid robotics. Finally, they ponder the future of customer loyalty in an algorithm-driven world and the necessity of maintaining human intuition in marketing.
AI Snips
Chapters
Books
Transcript
Episode notes
Open Models Shift The Power Balance
- DeepSeek showed open-source models can outcompete US players and change global dynamics.
- China rapidly adopted and built on that momentum with Alibaba and others.
Work Slop Is Killing Productivity
- 'Work slop' describes high-volume AI-generated garbage that wastes time instead of creating productivity.
- This flood of low-quality outputs helps explain why 95% of firms saw no productivity gains.
Klarna's AI Experiment Backfired
- Klarna replaced 700 agents with AI and later admitted quality dropped, rehiring humans for sensitive cases.
- The company called the move an error and repositioned humans for premium or emotional issues.
