Identity at the Center

Identity At The Center #22 - Creating An IAM Strategy

14 snips
Nov 22, 2019
Jim and Jeff dive into the intricacies of crafting effective IAM strategies and the key players involved. They highlight the financial justifications that can bolster IAM programs while cautioning against the pitfalls of stopgap solutions. The conversation shifts to the role of IAM in customer data and its potential to drive revenue. Privacy trends and decentralized identity shape their discussion, emphasizing the need for clear communication and stakeholder buy-in. Finally, they advocate for IAM as a continuous program rather than a one-time project.
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ADVICE

Sell IAM With Cost Avoidance

  • Use cost avoidance as a core justification when building an IAM business case.
  • Show how IAM prevents throwaway work and future tech debt to convince finance stakeholders.
ANECDOTE

Greenfield Platform vs. Throwaway IAM

  • A client built a strategic platform without IAM and used throwaway authentication workarounds.
  • The temporary solution risked becoming permanent and turning advocates into opponents of formal IAM.
INSIGHT

IAM As A Business Enabler

  • IAM rarely drives direct revenue but can be a vital enabler of revenue-driving initiatives.
  • Claim partial credit when IAM unlocks strategic platforms like e-commerce or portals.
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