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Episode Description

In this conversation, Shawn and Mark discuss their experiences with credit card rewards, particularly focusing on Chase's loyalty program and the gifts received for long-term cardholding. They delve into the evolution of credit card rewards, the importance of social engineering in banking, and a recent controversial case involving Citibank's account closure of a high-profile customer. The discussion also touches on the allure and perks of the American Express black card, highlighting the differences in customer service and experience for high-spending clients.

The two also discuss more on Shawn's redemption decision to Hawaii, Mark's small town weekend trip, Chicago Christmas markets and how Black Friday went.

Episode Guide

0:00 Chase cardholder gifts & debating their rules & product changes over the years
10:51 Citibank shuts down customer, takes 29 million ThankYou points
14:55 The best card for high net worth/big spenders?
19:21 Squeezing in multiple Hawaiian islands to a trip?
24:00 Bank travel portals & behind their redemption rates
27:28 Universal Orlando free Express pass - Mark's recent booking experience with FHR
30:38 Visiting the Chicago Christmas markets

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Music: Rewind by Jay Someday | https://soundcloud.com/jaysomeday Music promoted by https://www.free-stock-music.com Creative Commons Attribution 3.0 Unported License

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