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Talking HealthTech

487 - From Admission to Discharge: How Tech Transforms Patient Care

Nov 24, 2024
William Hadden, Managing Director of Oneview Healthcare for the ANZ region, shares insights on transforming hospital care with technology. He discusses the Care Experience Platform, enhancing communication and comfort for patients. From improving discharge planning to seamless integration with hospital systems, Hadden highlights the platform's adaptability. He also touches on the challenges of digital health adoption and illustrates unique uses, like personalized music for patient engagement, hinting at future AI enhancements.
16:04

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Podcast summary created with Snipd AI

Quick takeaways

  • Oneview’s Care Experience Platform fundamentally enhances patient comfort by providing essential information and communication channels to reduce anxiety during hospital stays.
  • The adaptability and integration of healthcare technology allow hospitals to implement solutions gradually, ensuring efficient workflows and improved patient care outcomes.

Deep dives

Insights from a Patient's Experience

Experiencing firsthand the hospital environment provided valuable insights into the patient experience. Being unexpectedly admitted for emergency surgery highlighted the vulnerability of patients who often feel a loss of control over their surroundings and circumstances. This realization underscored the importance of having accessible information and communication channels available during hospital stays. The transition from a familiar home environment to an unfamiliar hospital setting can be overwhelming, and improved strategies must be put in place to support patients better during such critical times.

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