William Hadden, Managing Director of Oneview Healthcare for the ANZ region, shares insights on transforming hospital care with technology. He discusses the Care Experience Platform, enhancing communication and comfort for patients. From improving discharge planning to seamless integration with hospital systems, Hadden highlights the platform's adaptability. He also touches on the challenges of digital health adoption and illustrates unique uses, like personalized music for patient engagement, hinting at future AI enhancements.
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Unexpected Patient Experience
William Hadden injured his finger and underwent reconstructive surgery.
This personal experience gave him a renewed perspective on patient vulnerability.
insights INSIGHT
Patient Vulnerability
Patients often feel vulnerable and out of control in hospital settings.
This vulnerability is amplified by pain, shock, and lack of information.
insights INSIGHT
Beyond Entertainment
Care experience platforms offer more than just entertainment; they provide distraction, communication, and information.
These features empower patients and give them more control during their stay.
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In this episode of Talking HealthTech, host Sophie Turner speaks with William Hadden, the Managing Director of Oneview Healthcare for the ANZ region.
They discuss Oneview's Care Experience Platform, its impact on patient care, and the importance of technology integration in healthcare settings.
Key Takeaways:
Oneview Care Experience Platform: Oneview provides a platform that enhances patient care and optimizes care team workflows within hospital settings through technology.
Comprehensive Patient Care: The platform offers more than entertainment. It includes features for patient distraction, communication, targeted education, and meal ordering, contributing to a more comfortable and controlled hospital stay.
Discharge Planning: The system aids in discharge planning by providing workflows for staff to ensure patients are well-prepared for discharge with necessary information and medications.
Adaptability and Integration: Oneview’s platform allows hospitals to start small and scale up. It integrates with various hospital systems, offering seamless interoperability.
Challenges in Implementation: Emphasis on solving real problems, change management, and ensuring the technology is user-friendly and has a low overhead for staff.
Creative Uses and Future Potential: Stories of unique uses of the platform highlight its flexibility. Future enhancements include AI integration and a mobile offering to further lower the barriers and costs of technology implementation in hospitals.
Check out the episode and full show notes on the Talking HealthTech website.
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