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- Technology companies, including Salesforce, are increasingly recognizing the importance of ethical considerations in their practices and there is a growing conversation about the role and responsibilities of technology companies in society.
- The responsible development and deployment of AI requires a combination of human judgment, appropriate guardrails, and the use of technology tools to identify and mitigate risks.
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The Role of Technology in Society
Salesforce, a large enterprise technology company, focuses on developing products that help their customers better connect with their stakeholders through various processes like sales, service, and marketing. Their chief ethical and humane use officer, Paula Goldman, is responsible for considering the impact of technology on a large scale and ensuring that it has a maximum positive impact. She also works on policy development to prevent the abuse of their technology. Technology companies, including Salesforce, are increasingly recognizing the importance of ethical considerations in their practices, and there is a growing conversation about the role and responsibilities of technology companies in society.
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Listen to the best highlights from the podcasts you love and dive into the full episode