IT Visionaries cover image

IT Visionaries

A.I. Mixdown

May 1, 2019
Experts Ali Bouhouch from Sephora and Marene Allison from Johnson & Johnson discuss A.I. enhancing customer experience, maturity curve, data utilization, use cases, everyday life integration, and impact on the construction industry. Topics include machine learning, apps, and data analysis.
17:08

Podcast summary created with Snipd AI

Quick takeaways

  • AI enhances customer experience through personalized assistance and product recommendations based on individual preferences.
  • AI needs to evolve towards true intelligence to gain trust, especially in critical sectors like healthcare and security.

Deep dives

Various Experts Discuss AI's Impact on Customer Experience

The podcast features experts like Ali Bahuj of Sephora, Marie Allison of Johnson & Johnson, and Eric Tan of Koopa sharing insights on how AI enhances customer experience. They delve into AI's role in personalized assistance using examples like Google Home providing skincare advice and Sephora's machine learning model customizing product recommendations based on individual skin types.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode