Engineering Enablement by Abi Noda Getting Airbnb’s Platform team to drive more impact: Reorganizing, defining strategy, and metrics
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Mar 7, 2025 Anna Sulkina, Developer Productivity leader at Airbnb, shares her insights on transforming her team's impact. She reveals the struggles of previous operations, highlighting the need for clarity and alignment. The conversation explores strategic reorganization, role definitions, and developing an effective infrastructure strategy. Anna discusses improvements in developer satisfaction and the evolution of their developer experience survey, which has become essential for gathering actionable insights and enhancing collaboration within the organization.
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Developer Productivity Leader Qualities
- Effective developer productivity leaders need customer focus and empathy for developers.
- Ideally, they have experience building both end-user and internal products.
Initial Challenges at Airbnb
- When Anna Sulkina joined Airbnb, the developer platform team needed more clarity around strategy and direction.
- There was also a sense of siloing within the team and confusion about roles.
Improving Developer Experience Perception
- To improve developer experience perception, understand stakeholder goals and pain points through various feedback channels.
- Communicate transparently about collected feedback and demonstrate progress on commitments.