In this episode of The Thinking Leader, Bryce Hoffman and Marcus Dimbleby talk about the Battle of Gettysburg and the power of letting your front line workers think for themselves.

At the Battle of Gettysburg, Col. Joshua Chamberlain held the last line of defense against the Confederates before Washington DC by considering the intent of his orders rather than following the direct wording. By empowering your frontline workers to think for themselves, your business will see much better results.

Companies such as Toyota and Wholefoods have enabled their employees to make decisions in the best interest of the business. Allowing workers to make important decisions causes the wellbeing of the business to be everyone’s responsibility, which builds a cooperative workplace and ultimately makes your employees feel valued.

In this episode:

What the Battle of Gettysburg teaches us about empowering your workforce
Why it is important for your workers to understand the intent of instructions
How to empower your frontline employees to do the right thing
Why your front line workers are best placed to spot serious problems
How to run meetings to get the best out of your employees

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Bestselling business author Bryce Hoffman and agility expert Marcus Dimbleby talk about decision making, strategy, resilience and leadership with some of the world’s best CEOs, cognitive scientists, writers, and thinkers in this weekly podcast. Each episode offers new ideas and insights you can use to become a better leader and a better thinker – because bad leaders react, good leaders plan, and great leaders think!

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