Exploring the transformation in the mortgage industry, Toby is joined by Peter Stimson, Head of Product at MQube on this episode of FinTech Focus TV.
Peter, with over three decades of experience, discusses MQube's innovative approach in leveraging technology to enhance customer service in the mortgage sector. Post-2008 financial crisis, the industry saw a paradigm shift towards service over risk, with MQube leading the charge in redefining customer experience through a proprietary system designed to minimise friction and improve efficiency.
Peter shares insights into the company's journey, the challenges faced, the strategic decisions that propelled MQube forward, and the vision for the future.
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