Becker’s Healthcare Digital Health + Health IT Sha Edathumparampil, Chief Digital and Information Officer at Baptist Health South Florida
Nov 26, 2025
Sha Edathumparampil, Chief Digital and Information Officer at Baptist Health South Florida, draws on over 30 years of tech experience to discuss the evolving landscape of healthcare. He delves into how digital strategies can improve patient care while addressing cost concerns. Key topics include AI applications like ambient listening and pharmacy automation, as well as the importance of telehealth and hospital-at-home services. Sha emphasizes foundational investments in cybersecurity and infrastructure, paving the way for personalized medicine and advanced healthcare solutions.
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AI As A Multifaceted Response To Systemic Strain
- Rising costs, workforce shortages and cybersecurity converge to squeeze hospital margins.
- AI adoption offers broad opportunities to address burnout, operations and security simultaneously.
Ambient Listening Reduced Physician 'Pajama Time'
- Baptist Health deployed ambient listening for physicians to cut after-hours documentation time.
- The technology reduced 'pajama time' and lowered cognitive load for clinicians.
Run AI Projects Through Clear Value Gates
- Validate AI projects against clear value criteria: quality, clinician impact, operational efficiency and patient benefit.
- Deploy methodically with a prioritized roadmap rather than chasing every new capability.