

The High Acuity Response Unit (HARU) & Critical Care with Stephen Rashford
Jun 1, 2020
58:15
Steve is the medical director of The Queensland Ambulance Service (QAS) with 5,000 staff and 1,300 response vehicles. QAS has a contemporary approach to clinical service delivery and innovation in prehospital trauma care. It also operates a tiered system of pre-hospital care with Advanced Care Paramedics (ACPs), Intensive Care Paramedics (ICPs) and a smaller cohort of HARU Paramedics.
In this episode we discuss a variety of topics:
- High Acuity Response Unit (HARU) both its inception and the clinical remit for the HARU.
- Governance around the HARU program and provider quality assurance for some of the procedures (RSI, on-call advice, blood products and the bleeding patients).
- Quality improvement and where the program is heading
- The lessons learnt building the HARU and ICP schemes in QLD.
I hope you enjoy this episode as I found it both insightful and helpful to look at how other systems approach high performing teams and continuous improvement.
Eoin