The Indicator from Planet Money Is AI underrated?
4 snips
Jul 24, 2024 Is AI truly as groundbreaking as we think, or is it overhyped? The discussion dives into generative AI's potential to boost productivity across various sectors, with a focus on a European agency that transformed its operations. Industries like call centers and insurance are showcased for their efficiency gains and improved customer satisfaction. The conversation draws parallels between AI's impact and historical innovations, suggesting a major shift in how we work and interact in society.
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AI Improves Government Agency
- A European government agency used AI to process a backlog of 8 million letters.
- This sped up response times by six to eight weeks and improved citizen satisfaction.
AI in Insurance Underwriting
- Insurance companies use AI to analyze documents for commercial insurance underwriting.
- This allows them to handle more requests, which traditionally required significant human resources.
AI-Generated Sports Articles
- Game Changer uses AI to create sports articles from little league game scores.
- This shows AI's potential for creative and fun applications.
