"You can't change your whole business to cater to that small percentage of people and then treat the 90 % of the people that are great like they're trying to take something from you," he says. "That's what people really mess up. They ike, get jaded by apat or on the customer's side, they get upset because they ran into that one customer who's trying to take advantage of em." 'I've heard some crazy shit in like, business man, just, like, locally here where i'm from, where, you know, somebody's grandma dies'