We The  Sales Engineers: A Resource for Sales Engineers, by Sales Engineers cover image

#251 A Brief Introduction to The Purpose of Customer Discovery Calls

We The Sales Engineers: A Resource for Sales Engineers, by Sales Engineers

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The Purpose of a Discovery

The purpose of a discovery is to qualify that you can solve the problem. If they're looking for a solution today and your solution is only available in six months, then you're qualifying yourself out. You want them to be as interested in seeing a demo as you're interested in showing them. John: I like to tell people if there is no business, there is no technical problem.

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