3min chapter

The AI in Business Podcast cover image

New Approaches to AI in Patient Experiences - with Dan Buckland of Duke University Health Systems

The AI in Business Podcast

CHAPTER

The Role of Technology and Potential Friction in the Patient Experience

This chapter explores the impact of technology on the patient experience, discussing its potential friction and limitations. It emphasizes the need for immersive technologies like virtual reality and brain computer interfaces, and highlights examples of technology-related challenges in healthcare workflows.

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