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Site Reliability Engineering – Service Level Indicators, Objectives, and Agreements

Coding Blocks

CHAPTER

The Key Difference Between an S L a and an S L O

S three does claim 11 nines of durability, but it's not part of the s l a, just 11. The key differentiator between an s l a and an s l o is the consequences of its going down. So if youre imagine you're monitoring yo system s l is, you've constructed s los over those s lis to know when things are going wrong. And then when the sub service level objective is out of compliance, basically, if there's an alert, something's wrong, and you take action. Then control measures are the actions that you take.

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