Innovating Debt Collection: The Rise of AI in Legal Practice

What happens when a litigator and a quantum physicist build a law firm from the ground up with AI at its core? In this episode, hosts Jen Leonard and Bridget McCormack speak with Phillip Young and Daniel Long of Garfield Law, the UK’s first fully AI-native, regulator-approved law firm. They share how Garfield streamlines small debt claims, navigated unprecedented regulatory scrutiny, and solved AI hallucination risks with a hybrid expert system. Along the way, they explore what AI integration could mean for lawyers, courts, and access to justice worldwide.

Episode Highlights:

(2:38) AI Aha! Moments: Using Claude as a Lifestyle Assistant

(5:01) Origin of Garfield Law

(13:00) Regulation, Ethics, and Tech Safeguards

(26:07) The Future of Law

Topics include:

-Building the Garfield AI platform

-Winning regulatory approval in the UK

-Tackling hallucination in legal AI

-Future of API-integrated courts

-Implications for legal training and the profession

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