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217: Bridging Data Models with Business Intuition with Zenlytic’s Founders Ryan Janssen and Paul Blankley

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Navigating Multimodal Data Insights

This chapter explores the significance of understanding multimodal data for enhancing product usability and gathering customer insights. It emphasizes the limitations of relying solely on quantitative data and advocates for a balanced approach that includes direct user observation. Additionally, the conversation highlights the evolution of self-service analytics and the need for more accessible tools that empower a diverse range of users within organizations.

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