The focus of our company is not so much on software production, but the number of call center people you're going to need. The number of even highly skilled agents who read book flights for Delta is going to go down significantly in the near term. "Chat just kick TikToks ass by an order of magnitude," he says.
The Sunday Times' tech correspondent Danny Fortson brings on Stephen Hsu, founder of SuperFocus.ai, to talk about genetic testing of children (5:15), his new startup SuperFocus (9:15), the hallucination problem for artificial intelligence (11:40), how the Ai revolution could go very badly (17:55), creating an army of AI workers (24:00), how companies are reacting (27:30), starting a company amid the Cambrian explosion of AI companies (32:35), creating AI study buddies (37:00), the “who owns the data” question (43:15), and how education is the tip of the spear in the age of AI (48:45).
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