2min chapter

The Run Revenue Show cover image

The most important strategy in 2023 for revenue leaders with CEO Nick Mehta

The Run Revenue Show

CHAPTER

Introduction

The natural tendency for customers is toward churn. If you do nothing, they will absolutely churn over time. Net dollar retention functions as a diagnostic tool about the health of your customer base. Nick Mehta: Paying attention to NDR is one of the most important strategies today.

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