How Do You Work With Customer-Facing Teams in Product Discovery?
Fearless Product Leadership
00:00
The Challenge of Product Management
How do you manage that expectation with either the sales team or the customer's success team, or the customers who've shared that feedback that you can't immediately act on? When we think about the feed bag that we get from our customer facing teamsyou know, they're really adored. But sometimes what that means is that we're always making trade offs. Different customers need different things. And so when we look at that base as a whole, i think that's the challenge of product management, is trying to figure out what the right nix is. How do we best serve all our customers? How do webest serve new customers? And what are those elements that go in
Transcript
Play full episode
