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Airbnb Just Copied Apple’s Product Development Strategy... Here’s Why (#138)
Marketing Against The Grain
AI and the Future of Customer Service
Airbnb created a blueprint of the entire customer experience, including 150 screens across their app and website. AI is going to make it easier for every company to do what you just said, right? The ability to process large customer support call volume or sales call volume can be very arduous manual work.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode