How to Deal With Difficult People

I think this CRM stuff might be helpful in the church where we may be afraid to confront a superior when we need to say this is something very important. Given the light of recent scandals, maybe we need some training like this to help people not let superiors lose sight of their situational awareness. You want to give subordinates and those who are growing and learning in a field, times to learn, time to make mistakes,. But always be able to have valuable input to give to those who are veterans. And then that's when a disaster happens when your sloppiness overlaps with other critical failure.