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Jay Johnson: Behavioral Intelligence
The Health Technology Podcast
How to Deal With Difficult People
When we open up or when we allow ourselves to be vulnerable, we're putting ourselves at a disadvantage. That's where I lean into behavioral science and I start becoming curious. When I ask myself questions, why is this person uncomfortable in reciprocating or sharing their experience? What is it about this person's life experience that maybe they haven't reached that level of self-confidence or self-awareness even? Are they even aware of how they're feeling?
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