Human ATMs and Mobile Money Challenges

How can we design digital financial inclusion that minimizes fraud and maximises the benefit to the community in rural, low-trust, or cash-heavy economies? That’s the question posed by three studies of how mobile money works, or sometimes does not work, in Ghana’s villages. The author of those three studies: Francis Annan of Berkeley.

In part one of a two-part VoxDev Talks special, Tim Phillips talks to Francis about this research, which has been a big part of his working life since he was a graduate student, the  innovative interventions to minimise fraud and misconduct from the agents who supply mobile money, and what this tells us about how to protect consumers in remote locations.

Read the full show notes: https://voxdev.org/topic/finance/mobile-money-ghana-lessons-boosting-financial-inclusion