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#140- The Swan - Rajiv Ruwala

Dental Leaders Podcast

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Body Language Is Not What You Say, It's How You Say It

I wouldn't claim to be the best boiled boss in the world by any stretch of imagination. In fact, sometimes i think i'm an ass. What you think just comes out your mouth, no pilter, no filter. Er, my personal weakness is, er, probably people management. Actually, i have to work on that really. Ye, can be seen to be doing the right thing for the right and being fair, i think that's more important. For example, if a patient doesn't turn up twice on the n h s, you know, you you have every right to not see them,. as they realize it would only be fair to let them back.

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